Tourist-Host Relationship in Morocco – Tourism Theory in Practice (MAN 2115)

Tourist-Host Relationship in Morocco – Tourism Theory in Practice (MAN 2115)
Tourist-Host Relationship in Morocco  Word Count: 1507                      Author: Kimi Ural                                Created: 2018                    Grade: 82% (1st) Table of contents Introduction Emanuel de Kandt’s Three Tourist-Host Encounters 1. Purchasing goods or services 2. Side by Side Encounter 3. Exchanging information and ideas Conclusion References Introduction Tourism affects the beh

CitizenM – The Hospitality Business (MAN 1065)

CitizenM – The Hospitality Business (MAN 1065)
CitizenM Word Count: 2000                      Author: Kimi Ural                                Created: 2016                    Grade: 83% (1st) Table of content Executive summary Introduction The Market Service offerings Organisation and Ownership Number of employees Truthful impression of the business operation Conclusion Executive summary The Marketing Mix (also called the 7P’s) can be described as a conceptual framework designed to satis

Nando’s – Understanding Service Delivery (MAN 1079)

Nando’s – Understanding Service Delivery (MAN 1079)
Nando's  Word Count: 1755                      Author: Kimi Ural                                Created: 2016                    Grade: 71% (1st)   Executive Summary  This report includes an analysis of Nando's service concept including a personal opinion of their service promise. Data has also been collected by frequent and non-frequent consumers of this brand through a questionnaire and online research. The main findings were that Nando's is ove

Personal Skills Audit & Action Plan – Developing Professionals (Man 1087)

Personal Skills Audit & Action Plan – Developing Professionals (Man 1087)
Personal Skills Audit & Action Plan Word Count: 1475                      Author: Kimi Ural                                Created: 2016                    Grade: 90% (1st) Executive Summary The main aim of the following report is to collect awareness of personal skills, analysing from what these have been developed from, and planning how to improve them. The main findings are, that learning is a cycle of 4 elements which are necessary to successf