Complaint Letter Response
Word Count: 277                                            Author: Kimi Ural                                                           Created: 2014
   The Bridge Hotel
Mersey Road
Liverpool
L18 3DR
48 Hampton Road
Liverpool
L14 3GD
Dear Mrs. Brown,
Thank you for your letter, I read it with great interest and I am taking your complaints extremely serious.
Firstly, I would like to apologise for the bad experience you
			
	
				
					
	
		
	
	
		Communication Skills
Word Count: 1027                                            Author: Kimi Ural                                                           Created: 2014
Introduction
Communication skills is the act of transferring information effectively from one place to another. This can be through vocal, written or digital media such as books, magazines, websites or visually using logos, maps or graphs. This means that for example an organisation 
			
	
				
					
	
		
	
	
		Customer Service Provision
Word Count: 1534                                            Author: Kimi Ural                                                           Created: 2014
Introduction
Customer service provision is the provided service to the customers before, during and after a purchase. To find out more about Customer Service Provision we went on an educational trip to Trafford Centre and Chill Factor. Trafford Centre is a purpose build attract
			
	
				
					
	
		
	
	
		Aiming for Excellence
The Importance of Excellent Customer Service
Word Count: 3163                                            Author: Kimi Ural                                                           Created: 2014
 
Why is customer service important?
Customer service handles company issues in stores, over the phone and by email. Companies that produce highly technical products, such as software or smartphones, usually have a machine to answer