Complaint Letter Response – T&T Unit 4 Assignment 4

Complaint Letter Response – T&T Unit 4 Assignment 4
Complaint Letter Response Word Count: 277                                            Author: Kimi Ural                                                           Created: 2014    The Bridge Hotel Mersey Road Liverpool L18 3DR 48 Hampton Road Liverpool L14 3GD Dear Mrs. Brown, Thank you for your letter, I read it with great interest and I am taking your complaints extremely serious. Firstly, I would like to apologise for the bad experience you

Communication Skills – T&T Unit 4 Assignment 3

Communication Skills – T&T Unit 4 Assignment 3
Communication Skills Word Count: 1027                                            Author: Kimi Ural                                                           Created: 2014 Introduction Communication skills is the act of transferring information effectively from one place to another. This can be through vocal, written or digital media such as books, magazines, websites or visually using logos, maps or graphs. This means that for example an organisation

Customer Service Provision – T&T Unit 4 Assignment 2

Customer Service Provision – T&T Unit 4 Assignment 2
Customer Service Provision Word Count: 1534                                            Author: Kimi Ural                                                           Created: 2014 Introduction Customer service provision is the provided service to the customers before, during and after a purchase. To find out more about Customer Service Provision we went on an educational trip to Trafford Centre and Chill Factor. Trafford Centre is a purpose build attract

Aiming for Excellence – T&T Unit 4 Assignment 1

Aiming for Excellence – T&T Unit 4 Assignment 1
Aiming for Excellence The Importance of Excellent Customer Service Word Count: 3163                                            Author: Kimi Ural                                                           Created: 2014   Why is customer service important? Customer service handles company issues in stores, over the phone and by email. Companies that produce highly technical products, such as software or smartphones, usually have a machine to answer